#AI adoption

#AI adoption

A year or so ago, most legal departments were still testing. AI pilots. Workflow trials. Small process experiments. Everyone was learning cautiously. The stakes were relatively low, and the work was labeled "innovation," which made imperfection forgivable. Then something shifted. Those same pilots became part of day-to-day delivery, and the business started relying on them. Sometimes intentionally, because early results looked good.

On a personal basis, that means people using AI services want to be able to veto big decisions such as making payments, accessing or using contact details, changing account details, placing orders, or even just seeking clarity during a decision-making process. Extend this way of thinking to the working environment and the resistance is likely to be equally strong in professional settings.

Image Credit: AI Generated Image I admire artists and industrial designers who challenge assumptions. Ross Lovegrove is one of them. If you've never heard of him, he is one of the most visionary creators in the world, and designs all sorts of devices, including door handles, computers, fragrance bottles, and concept cars. In an article in the popular design magazine Wallpaper, he claims that the potential of working with AI is utopian. That says a lot coming from someone considered by many as a futurist.

AI is no longer optional at banks. The road map, and showing how it pays off, is the hard part. Alexandra Mousavizadeh, the cofounder and co-CEO of Evident, which tracks AI use in the financial industry, said some AI capabilities are "table stakes" for banks at this point - think back-office functions like reviewing legal documents and routine onboarding tasks. Beyond that, though, Mousavizadeh banks need to double down on their "competitive edge."

"It's not that Gen Z has confidence necessarily in the market, but they do have a confidence in their ability to adapt," Kyle M.K., Indeed's senior strategy advisor, tells Axios. "This is a group that - for a majority of their lives - they've seen a lot of disruption." "They just have a lot of confidence in themselves to plan accordingly," he adds, "especially as we go through some of this transformative change that we're seeing with AI and the economy."

Shares of Amazon ( NASDAQ:AMZN) are up 0.5% this week, but retail investor sentiment tells a darker story. The company's social sentiment score dropped to negative 0.15 on Reddit and X over the past week, a sharp reversal from its neutral-bullish 0.12 average over the prior quarter. Among select tech peers, Amazon stands alone in sustained bearish sentiment while companies like NVIDIA ( NASDAQ:NVDA), Alphabet ( NASDAQ:GOOGL), Meta Platforms ( NASDAQ:META), and Apple ( NASDAQ:AAPL) enjoy bullish or neutral enthusiasm from the retail crowd.

Results of the survey, conducted in April, have been compiled into GitLab's 2024 Global DevSecOps Report, which was announced June 25. Among the findings, 78% of respondents said they are currently using AI in software development or plan to in the next two years, an increase from 64% of respondents who said they were using or planning to use AI in development last year.